Refund policy

Returns and refunds

We want you to be happy with your order. If something isn't quite right, email us and we'll help.

How to return an item

You have 30 days from delivery to return an item for a refund. The item must be unused and in its original condition and packaging.

Please email us first at mycuteroom@gmail.com before you send anything back. We'll reply with return instructions.

Unless the item arrived damaged, defective, or isn't what you ordered, you pay the return shipping.

Refunds

Once we receive your return and inspect it, we'll refund the original payment method.

Damaged, defective, or incorrect items

If your order arrives damaged, is defective, or isn't what you ordered, email mycuteroom@gmail.com within 30 days of delivery and include photos. We'll make it right at no cost to you.

Questions

Email mycuteroom@gmail.com. We're a family-run shop in Celebration, FL, and we're here to help.